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FAQ

Before you join the cohort

A few practical answers on setup, workflow fit, and how Headsum works in live conversations.

Can we try Headsum before subscribing?

Yes. Selected teams in the cohort get early access to test Headsum in real customer conversations before deciding on rollout.

How does Headsum help during a sales call?

When questions get specific or objections come up, Headsum helps bring the right information into the moment. The goal is not to replace the salesperson. It is to make the team’s product knowledge, proof points, and learned responses easier to use when they matter most.

Do I need to change how I sell?

No. Headsum is designed to work alongside the way you already run sales conversations. You keep your process, your style, and your materials.

Does Headsum need to integrate with Zoom, Teams, or Google Meet?

No. Headsum uses a different approach, so it does not depend on direct integration with your conversation platform.

What do I need to use Headsum?

Right now, Headsum is built for Mac and is optimized for newer Apple silicon machines.

How is my data handled?

Headsum uses a mix of on-device AI and cloud services. Some cloud-based data may be retained for up to 30 days for abuse and safety monitoring, while on-device chat logs stay on your device.