Live question support
Answer complex questions in the moment
Ask Headsum to jump in with precise answers from your approved company materials, while the customer is still in the conversation.
Knowledge in the moment
Support for the questions that matter
Important questions often reach beyond what one person can reasonably hold in their head. Headsum brings your company’s wider knowledge into the meeting when you need it.
Ask Headsum to jump in with the relevant detail, grounded in materials your team has reviewed and approved. You remain in control of when it speaks and how the conversation moves forward.
- Technical and product questions
- Pricing and commercial detail
- Security and implementation requirements
- Customer examples and approved proof points
Example question
Asked during the meeting
“How would deployment support regional data residency, SSO, and role-based access across multiple business units?”
Grounded in
Your security documentation, implementation plan, and enterprise product guidance.
Headsum provides
A clear answer using the relevant approved detail, ready to share while everyone is still together.
FAQ
Live question support
What is live question support?
Live question support helps you answer complex customer questions during a meeting using relevant information from your company’s approved materials.
How does Headsum help during a live conversation?
Headsum sits beside you during the meeting, ready to provide the product, technical, or commercial detail you need when you ask it to jump in.
Where do Headsum’s answers come from?
Answers are grounded in the materials your company adds to its library, including product documentation, pricing guidance, case studies, and approved messaging.
Can the customer ask Headsum questions directly?
No. You decide when to ask Headsum to jump in. It only responds aloud when you ask it a question.
Bring your team’s knowledge to the next question
Download Headsum and get live question support in your next customer conversation.
Download for Mac