Legal information

Privacy Policy

Last updated: [date]

This Privacy Policy explains how personal data is collected, used, and stored when you use this service.

This service is operated by GetVelp Limited, registered in England and Wales.

What we collect

We may collect and store:

• Your email address (used for account access and communication)
• Basic account metadata
• Documents or files you choose to upload
• Usage information required to operate and improve the service

Authentication is handled via a third-party identity provider.

How your data is used

Your data is used solely to:

• Provide access to the service
• Process uploaded content
• Deliver AI-powered features
• Maintain and improve product performance

Uploaded documents are processed to provide functionality and can be deleted by you at any time.

We process personal data to provide the service and fulfil our contractual obligations to users. Processing may also be carried out based on our legitimate business interests in operating, maintaining, and improving the service.

Use of AI services

The service uses third-party AI infrastructure to process content and generate responses.

This means that content you submit may be securely transmitted to external AI providers for processing. We do not use your content for advertising.

AI outputs may not always be accurate. You remain responsible for how results are used.

Your data, your control

• You retain ownership of all uploaded content
• You can delete your documents at any time
• If you close your account, associated data will be removed in line with our retention practices

We do not sell personal data.

Sharing of data

We only share data with trusted service providers where required to operate the product (such as authentication and AI processing).

We do not share data with third parties for marketing purposes.

Data retention

Personal data is retained only as long as necessary to provide the service or comply with legal obligations.

Security

We take reasonable technical and organizational measures to protect your data. However, no system can be guaranteed to be completely secure.

Your rights

Depending on your location, you may have rights to access, correct, or delete your personal data. You may contact us at any time to exercise these rights. You also have the right to lodge a complaint with your local data protection authority.

Changes

This policy may be updated occasionally. Continued use of the service indicates acceptance of any changes.

Contact

If you have questions about this policy or how your data is handled, please contact us at:

compliance@headsum.com