Legal information

Terms of Use

These Terms of Use (“Terms”) govern access to and use of the Headsum service (the “Service”), operated by Get Velp Limited, a company incorporated in England and Wales (“we”, “us”, “our”).

By creating an account, accessing, or using the Service, you agree to be legally bound by these Terms.

If you do not agree, you must not use the Service.

About Us

Headsum is operated by Get Velp Limited, a company registered in England and Wales.

For contact regarding these Terms:
compliance@headsum.com

Eligibility

You must be at least 18 years old and capable of entering into a legally binding contract under the laws of England and Wales to use the Service.

If you use the Service on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.

Accounts

Access to the service is provided via third-party authentication.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You must provide accurate information when creating an account.

We reserve the right to suspend or terminate accounts if information is inaccurate or these Terms are breached.

Use of the service

The service provides AI-assisted transcription, insights, and responses during meetings and from uploaded content.

The service is intended to support productivity and decision-making. It does not replace professional judgement.

Responsibility to inform meeting participants

If you use the service during live meetings or calls, you are solely responsible for informing all participants that an AI assistant is being used to listen, transcribe, or process the conversation.

You agree that you will comply with applicable laws and regulations regarding consent, recording, and data protection.

We are not responsible for any failure by users to notify participants or obtain required permissions.

AI disclaimer

AI-generated responses and insights:

• may be inaccurate, incomplete, or outdated
• should not be relied upon as a sole source of truth
• are provided for assistance only

You remain fully responsible for verifying outputs and for how any information is used.

We make no guarantees regarding the accuracy, completeness, or reliability of AI-generated content.

Your content

You retain ownership of any documents or content you upload.

By using the service, you grant us a limited, non-exclusive licence to process your content solely for the purpose of operating and improving the service.

We do not claim ownership over your data.

Acceptable use

You agree not to use the service to:

• upload unlawful, harmful, or infringing content
• violate privacy or data protection laws
• attempt unauthorised access to systems
• interfere with service operation

We reserve the right to suspend or terminate accounts that violate these terms.

Availability

The service is provided on an “as is” basis.

We aim for reliable availability but do not guarantee uninterrupted access. Features may change or evolve over time.

Limitation of liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages.
• We are not responsible for decisions made based on AI outputs.
• We are not liable for losses arising from inaccurate suggestions or transcription errors.

Use of the service is at your own risk.

Indemnity

You agree to indemnify and hold harmless Get Velp Limited against any claims, liabilities, damages, losses, or expenses arising from:

Your misuse of the Service

Your breach of these Terms

Your failure to obtain required consent from meeting participants

Termination

We may suspend or terminate access:

If you breach these Terms

If required by law

To protect system security or integrity

You may stop using the Service at any time.

Upon termination:

Your right to access the Service ends

Certain clauses (liability, IP, governing law) survive termination

Governing Law and Jurisdiction

These Terms of Use and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them, their subject matter, or formation shall be governed by and construed in accordance with the laws of England and Wales.

You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms of Use or the use of the service.

Changes to these terms

We may update these terms from time to time. Continued use of the service constitutes acceptance of any changes.

Contact

If you have questions about these terms, please contact:

compliance@headsum.com