Legal information
Terms of Use
These Terms of Use (“Terms”) govern access to and use of the Headsum service (the “Service”), operated by Get Velp Limited, a company incorporated in England and Wales (“we”, “us”, “our”).
By creating an account, accessing, or using the Service, you agree to be legally bound by these Terms.
If you do not agree, you must not use the Service.
About Us
Headsum is operated by Get Velp Limited, a company registered in England and Wales.
For contact regarding these Terms:
Eligibility
You must be at least 18 years old and capable of entering into a legally binding contract under the laws of England and Wales to use the Service.
If you use the Service on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.
Accounts
Access to the Service may be provided via third-party authentication.
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
You must provide accurate information when creating an account.
We reserve the right to suspend or terminate accounts if information provided is inaccurate or these Terms are breached.
Use of the service
The Service provides AI-assisted transcription, insights, and responses during meetings and from uploaded content.
The Service is intended to support productivity and decision-making. It does not replace professional judgement.
Responsibility to inform meeting participants
If you use the Service during live meetings, calls, or conversations, you are solely responsible for informing all participants that the Service is being used and that audio, speech, or conversation data may be captured, transcribed, analysed, and processed by AI systems.
You are responsible for ensuring that any required notices are provided and that any legally required consent from participants is obtained before using the Service.
You agree to comply with all applicable laws and regulations relating to recording, monitoring, transcription, and processing of communications, including data protection and privacy laws.
Get Velp Limited is not responsible for any failure by users to notify participants, obtain consent, or comply with applicable legal requirements when using the Service.
By using the Service in a live meeting or call, you represent and warrant that you have provided any required notices and obtained any required permissions from participants.
You are responsible for ensuring that the use of the Service complies with all applicable laws relating to the recording, monitoring, or processing of communications in your jurisdiction and the jurisdictions of other meeting participants.
AI disclaimer
AI-generated responses and insights:
- may be inaccurate, incomplete, or outdated
- should not be relied upon as a sole source of truth
- are provided for assistance only
You remain fully responsible for verifying outputs and for how any information is used.
We make no guarantees regarding the accuracy, completeness, or reliability of AI-generated content.
Some features may be experimental or in beta and may change over time.
The Service does not provide legal, financial, or professional advice.
Transcriptions, summaries, and insights generated by the Service are automatically produced by artificial intelligence systems and may contain errors, omissions, or misinterpretations of spoken content.
Users should not rely on transcripts, summaries, or AI-generated outputs as an authoritative or complete record of a meeting or conversation.
If an accurate record is required for legal, compliance, or contractual purposes, users should rely on official recordings or independently verified documentation.
Your content
You retain ownership of any documents or content you upload.
By using the Service, you grant us a limited, non-exclusive licence to process your content solely for the purpose of operating and improving the Service.
Your content may be processed by automated systems, including artificial intelligence models, for the purpose of generating responses and improving the Service.
We do not claim ownership over your data.
Acceptable use
You agree not to use the Service to:
- upload unlawful, harmful, or infringing content
- violate privacy or data protection laws
- attempt unauthorised access to systems
- interfere with Service operation
We reserve the right to suspend or terminate accounts that violate these Terms.
Availability
The Service is provided on an “as is” basis.
To the maximum extent permitted by law, we disclaim all warranties, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We aim for reliable availability but do not guarantee uninterrupted or error-free access to the Service. Features may change or evolve over time.
We may modify, suspend, or discontinue features of the Service at any time without notice.
Limitation of liability
To the maximum extent permitted by law:
- To the fullest extent permitted by law, we are not liable for indirect, incidental, consequential, or special damages, including loss of profits, revenue, data, or business opportunities.
- We are not responsible for decisions made based on AI outputs.
- We are not liable for losses arising from inaccurate suggestions, summaries, or transcription errors.
Use of the Service is at your own risk.
Indemnity
You agree to indemnify and hold harmless Get Velp Limited against any claims, liabilities, damages, losses, or expenses arising from:
- Your misuse of the Service
- Your breach of these Terms
- Your failure to obtain required consent from meeting participants
Termination
We may suspend or terminate your access to the Service:
- If you breach these Terms
- If required by law
- If you attempt to reverse engineer, probe, or extract underlying models, algorithms, or system prompts used by the Service
- If necessary to protect system security or integrity
You may stop using the Service at any time.
Upon termination:
- Your right to access the Service ends
- Certain clauses (liability, IP, governing law) survive termination
Governing Law and Jurisdiction
These Terms of Use and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them, their subject matter, or formation shall be governed by and construed in accordance with the laws of England and Wales.
You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms of Use or the use of the Service.
Changes to these terms
We may update these Terms from time to time. Continued use of the Service constitutes acceptance of any changes.
Contact
If you have questions about these terms, please contact: